We are taking measures to prevent the spread of COVID-19, please read our guidelines.
Over the weekend it has become clear that measures to slow down the spread of the infection need to be intensified for all our health and safety.
We have taken the very difficult decision to close to all non-urgent appointments from this morning (Monday 23rd March). This is for the safety of our staff and to try and allow us to continue to provide urgent and emergency care for our clients for as long as possible.
As such we will no longer be carrying out non-urgent consultations, booster appointments and elective operations. If you have an appointment booked, then we will be in touch with you before your appointment to discuss this with you.
We are currently experiencing more calls than usual whilst operating with a smaller team in the practices so we would ask for your patience if you are experiencing a delay in answering your call.
If you do call for an appointment and it is not an emergency or urgent case then you will likely be booked in for a telephone consultation with a member of the clinical team who may choose to prescribe medication without seeing your pet.
If you have an appointment, then the following measures are to be followed. As stated in previous posts, no one with relevant symptoms should attend the surgery with their pet. It is impossible to achieve the social distancing in a consultation room, so when you attend the surgery, we ask that you remain in your car. Phone to say you have arrived and a member of the clinical team will carry out a phone consultation. Your pet will then be collected and brought into the practice to be examined before you are called again with a report and your pet and any medication will be returned to you.
If you are ordering repeat medications including food, flea and worming treatment, then the following measures are to be followed. You will be asked to make payment over the phone at the time of ordering. When you arrive at the surgery please phone reception to indicate your arrival and your medication will be delivered to you at your car. If you arrive at a busy time, we ask for your patience until we can get your prescription / food to you.
We have taken these steps to allow us to try and continue providing the best are we can, locally, for all our clients, whilst at the same time protect our staff. In advance, thank you for your help and understanding during what is a challenging time for everyone.
We wish all our clients well. From the whole team at Avondale Vets.
About Avondale Vets
Avondale Veterinary Group is based in Strathaven, Lanarkshire, 16 miles South West of Glasgow and provides routine and emergency Farm, Equine and Small Animal services. Our, purpose built premises opened in August 2009 within the Strathaven Rural Centre and comprises of our main surgery plus a separate adjacent equine facility. We are a long- established practice, having had a presence in Strathaven since 1921, and are very proud of our strong links with the local community.
Our large multidisciplinary team of experienced, professional, caring, enthusiastic and friendly staff look forward to welcoming you and your pet, providing any care you may need.
Although the practice is growing, it is not our intention to become too big that we lose touch with our clients. We understand the continuity of service provided in a friendly atmosphere is important to, and appreciated by, our clients.
Each department has its own dedicated team of vets, and nurses providing friendly, accessible, convenient services to our clients. Avondale Veterinary Group aims to provide a high standard of care to our patients. We use the most up to date equipment and facilities available. We have well trained staff who want to regularly attend meetings and courses to develop and enhance the services we offer. We therefore make no attempt to to be the lowest priced practice in the area, but charge what we feel is necessary to provide the facilities and high level of care. We are proud of our facilities and if you would like to have a tour around please let one of our staff know.
The main surgery telephone number is 01357 520251.
The roots of Avondale Veterinary Group originate from 1921 when Hugh Begg went to vet school before WWI then enlisted underage and finished vet school after the end of the war and set up practice in Wellbrae. The practice moved to Thomson Street then to Ryeland Street in 1936. In 1945 the practice became Begg and Whiteford and in1969 moved to Stonehouse Road becoming Begg and Partners in 1993. The practice remained at Stonehouse Road becoming Avondale Veterinary Group in 2005. Expanding small animal and equine departments required a move to a purpose built small animal and equine facilty in 2009. In 2012 Avondale Veterinary Services Ltd was formed with Tim Caldwell and Ross Syme as directors and partners.
Out of Hours Emergency
Small Animal 0141 332 3212 Equine 07810564020 Large Animal 07801497140
Avondale Vets - Opening Hours
Appointments are available:
Monday – Friday : 8.40am – 6.30pm
Saturday : 8.30am – 12noon
All by appointment only
Main Reception is open from 8am to 7pm Monday to Friday, telephone 01357 520251.
Reception is open from 8.30am to 12 noon with appointments from 9am to11.30am.
Farm and Equine
Our normal office hours for the farm and equine departments are 8.30am to 5pm Monday to Friday. The main surgery is open 8am to 7pm Mon-Fri and 8.30am to 12 noon Saturday to collect drugs or make an appointment please telephone 01357 520251.